Reduce compliance risk

Without Changing How You Work

Enterprise-grade AI, safely inside your environment. Efficiency gains that regulators are comfortable with.

ASIC-aware design
Full audit trail
Data sovereignty
View Impact Analysis

Why delaying AI adoption increases your risk

The compliance and operational risks you're managing:

Best Interests Duty remains with the adviser

The adviser is accountable for appropriate advice. AI assists documentation, not decision-making.

Licensee accountability remains unchanged

The AFSL remains responsible for supervision, compliance, and quality control.

Human review and approval are mandatory

Every SOA must be reviewed and signed off by authorised advisers and compliance.

Advice reasoning must be explainable and documented

Full audit trail of how recommendations were formed and documented.

BackPro is designed with these constraints in mind.

Appropriate use cases under an advice governance framework

Firms typically apply AI support to:

Draft assistance using approved SOA templates

Generate first-draft sections (client circumstances, recommendations, disclaimers) using your firm's pre-approved language and structure.

Faster drafting
Consistent language
Reduced typing errors

Summarisation of internal research and policies

Query your firm's approved research, product lists, and policy documents instantly without manual searching.

Faster fact-finding
Consistent policy application
Audit trail of sources

Consistency checking across advice documents

Identify inconsistencies (e.g., client age on page 3 doesn't match page 15, fee disclosure mismatch) before compliance review.

Catch errors early
Reduce rework cycles
Improve audit defensibility

Faster retrieval of internal procedures and guidance

Advisers and paraplanners ask questions and get instant answers sourced from your firm's approved documentation.

Reduce "who do I ask?" delays
Consistent interpretation
Less reliance on hero staff

AI supports the process — it does not make advice decisions.

Risk controls built into the approach

Regulatory scrutiny is intensifying

Expectations around advice quality are rising. Manual SOA processes create inconsistent outputs and audit trail gaps.

Every inconsistent SOA is potential exam fodder

Can't hire experienced staff fast enough

Paraplanner shortage is real. Recruitment takes 3-6 months. Your current team is stretched. One resignation = immediate crisis.

Key person risk compounds as workload increases

Revenue per client is declining

Regulatory changes mean same work for less revenue. You need efficiency gains without cutting compliance corners.

Manual processes that worked before don't scale economically

Legacy handwritten documents blocking workflows

Old client files with handwriting create bottlenecks. We automated one firm from 45 minutes to 7 minutes per document—even illegible handwriting.

Manual transcription doesn't scale and increases error risk

Knowledge trapped in people's heads

When experienced staff leave, their knowledge walks out. Tribal knowledge isn't auditable or consistent.

This creates succession risk and compliance gaps

Can't use cloud AI without data sovereignty risk

ChatGPT and cloud tools send client data offshore. Your PI insurer and ASIC won't accept that risk.

Cloud AI tools = compliance violation waiting to happen

These risks compound quarterly. BackPro gives you controlled AI with full accountability and audit trails.

What doesn't change

Regardless of the tools used:

Data Control

Private deployment options (your cloud or ours)
Controlled access and permissions (role-based)
Clear data handling boundaries
Data sovereignty (Australian-based storage options)

Auditability

Reproducible outputs (show how AI generated each section)
Version control and logging (track every change)
Documented workflows (clear audit trail for ASIC)
Source attribution (link AI responses to source documents)

Governance

Approved and prohibited use cases (documented)
Staff training and usage guidance (clear boundaries)
Clear escalation paths (questionable AI output)
Regular review cycles (update templates and policies)

Operational Discipline

Consistent templates (standardise across firm)
Reduced reliance on individual drafting styles
Clear hand-offs (adviser → paraplanner → compliance)
Enforced human review (no auto-approval)

Efficiency & Governance Impact Estimator

Estimate time savings and capacity gains from improved workflow efficiency

Firm Operational Profile

Projected Impact

Based on your firm's profile

Hours Returned
1,620 hrs/yr

Time available for growth initiatives

Potential Capacity Value
$145,800/yr

Based on 2 paraplanner(s) @ $45/hr

Efficiency Improvement
135 hrs/month

Average monthly time savings from workflow improvements

Manual (High Risk)
AI-Assisted (Controlled)

What we explicitly do not do

No autonomous advice decisions

The AI does not recommend products or strategies. Advisers decide.

No client data sent to public AI tools

Your client data never touches ChatGPT, Claude, or any public LLM.

No bypassing of compliance review

AI-assisted SOAs still require full human compliance review and sign-off.

No replacement of adviser judgement

AI assists documentation and retrieval. Advisers remain accountable for Best Interests Duty compliance.

Case study: How a 15-adviser firm reduced compliance risk while cutting SOA time

The Challenge

  • 12-day average SOA turnaround
  • 4 revision cycles per SOA
  • Recurring audit findings: "generic advice" language failing BID compliance
  • Adviser frustration with admin load

The Intervention

Deployed BackPro with focus on:

  • Fact-checking (client data consistency across SOA)
  • BID coherence scoring (flagging generic language)
  • Automatic research linking (proving "reasonable basis")

The Results (6 Months)

  • 50% reduction in SOA turnaround time (12 days → 6 days)
  • 75% reduction in revision cycles (4 → 1 per SOA)
  • 100% elimination of "generic advice" audit findings
  • 25% gain in adviser time (60% admin → 35% admin)
  • 20% increase in client capacity without new hires

Due diligence support

We provide materials to support internal and external review

Data flow explanations

How client data moves through the system (or doesn't)

Governance checklists

Questions to answer before deploying AI in advice

Usage boundaries and controls

What staff can and cannot use AI for

Deployment and support overview

What happens during implementation and ongoing support

Commercial clarity

Firms typically engage via:

1

Pilot / Proof-of-Value

Small-scale deployment (1-2 advisers or paraplanners) to validate time savings and compliance fit. No long-term commitment required.

Duration: 4-6 weeks

Goal: Prove ROI and governance comfort

2

Ongoing Deployment

Full firm rollout with training, template integration, and ongoing technical support.

Includes: Monthly usage reviews, template updates, compliance reports

3

Governance Enablement

Training for compliance team, advisers, and paraplanners on usage boundaries, audit processes, and escalation procedures.

Includes: Documentation, checklists, internal policy templates

Our focus is on supporting existing workflows and improving consistency, while maintaining human oversight and accountability.

Frequently asked questions

Common questions from principals and responsible managers

How do I prove to ASIC that AI-assisted advice is compliant?
BackPro maintains a full audit trail showing what AI generated vs. what human edited, source documents used by AI, and approval workflow (who reviewed, when). This documentation can be provided during ASIC audits to demonstrate proper oversight and control.
What happens if the AI makes a mistake?
Human review is mandatory. If an error reaches compliance, it's caught before client delivery. We also track error patterns to improve AI accuracy over time. The adviser remains accountable for all advice provided.
Can I deploy this on-premise or in my own cloud?
Yes. BackPro supports SaaS (our cloud, Australian-based), private cloud (your Azure/AWS/GCP), and on-premise deployment (for highly regulated firms). You maintain complete control over your data.
What training is required for advisers?
Initial training takes 2 hours. Covers what AI can/cannot do, how to validate AI outputs, escalation procedures, and compliance boundaries. We provide ongoing support and training materials.
How do I handle professional indemnity insurance?
Insurers typically require documented governance framework (we provide templates), proof of human oversight (audit trail), and staff training records (we provide certificates). We can provide materials to support insurance discussions.

Considering AI in a regulated environment?

Governance framework, risk controls, and due diligence questions.

Book 20-Minute Governance & Compliance Alignment Discussion

This is not compliance advice. The session focuses on governance considerations, usage boundaries, and how AI support can fit within existing advice frameworks.

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MEK AI

BackPro AI Strategic Consultant

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